About
I’m Marco Bakker, a Senior Product Designer who turns complex problems into simple, usable experiences. For over 20 years, I’ve worked with product and engineering teams to shape scalable design systems, improve usability, and bring clarity to digital products at companies like TomTom and SurveyMonkey.
WORK EXPERIENCE


Senior Product Designer
April 2022 – Present
Focused on improving product experiences through research-driven design, cross-functional collaboration, and scalable design systems.
Led UX discovery initiatives such as product audits and stakeholder workshops to understand user needs and prioritize usability improvements.
Designed and tested interactive prototypes to validate concepts, refine workflows, and enhance usability through improved structure and visual hierarchy.
Owned design initiatives from research and concept development through high-fidelity design and implementation support.
Improved product consistency, accessibility, and usability by translating user insights into actionable design solutions.
Produced design documentation and component guidelines to drive cross-team adoption and maintain system consistency.


Senior Product Designer
March 2019 – April 2022
Defined a north star vision to transform standalone tools into a unified CX platform.
Conducted audits and stakeholder interviews to identify fragmentation and scalability gaps.
Unified multiple design systems into one scalable architecture to accelerate delivery.
Built reusable templates, icon libraries, and standardized components to enable platform growth.
Led product-side rebranding to create a cohesive enterprise experience across Usabilla and GetFeedback.


Senior Product Designer
September 2018 – March 2019
- Partnered with product, engineering, and brand stakeholders to evolve the visual design strategy and align it with user and business needs.
- Improved the design system by standardizing components and patterns, increasing consistency, usability, and scalability across products.
- Designed and implemented a structured UI kit, reducing duplication and enabling faster, more efficient design workflows.
- Established shared guidelines and best practices to support cross-team collaboration and raise overall design quality.


Art Director User Experience
April 2009 – September 2018
- Defined the conceptual and visual direction for next-generation navigation and sports experiences, shaping product vision and user experience strategy.
- Led cross-platform UX design initiatives, delivering cohesive, user-centered solutions across in-car and companion products.
- Established design guidelines, layouts, and reusable assets to improve consistency and quality at scale.
- Partnered with product and engineering stakeholders to present and refine design concepts, influencing roadmap and feature direction.
- Managed multiple Agile design projects, balancing priorities to deliver high-quality work on schedule.
- Mentored designers and strengthened team processes to improve collaboration, craft, and overall design maturity.
Senior Interaction Designer
April 2008 – April 2009
Created comprehensive interaction design specifications and user flows, collaborating with Design and Engineering teams to successfully develop and launch location-based services that enhanced user experience and functionality.


Senior Web Designer
November 2000 – March 2008
Developed and implemented digital design solutions that optimized the distribution of brand propositions and values, resulting in stronger brand alignment and increased audience engagement.


Web Designer
January 2000 – December 2000
CONTACT
Feel free to reach out for a chat to review future possibilities.
info@maruceau.nl
+31 6 203 503 01
Address
Beurtschip 36,
1602 BA Enkhuizen


Get in touch!